Ask the right questions before the detailing appointment.

Your Detailing Business customer intake form

1. Full name
2. Phone number
3. Email address
4. Vehicle year, make, and model
5. Service you are interested in
6. Current vehicle condition
7. Main problem areas or concerns
8. Any pet hair, smoke, stains, spills, or odors?
9. Where will the vehicle be located?
10. Preferred appointment days and times
11. Please send 3-5 current photos of the vehicle
12. Access instructions, gate codes, parking notes, or key handoff details
13. Are you interested in protection, odor treatment, pet hair removal, or a maintenance plan?
14. Please confirm water/electric access if needed and that personal items are removed before the appointment
15. I understand the final price may change if the vehicle condition is different than described

Hi, this is Your Detailing Business. Before your detail, please send: vehicle year/make/model, service wanted, condition, problem areas, pet hair/smoke/stains/odors, preferred appointment time, and a few photos.

Appointment prep checklist:
- Remove personal items, car seats, and valuables
- Make sure we can access the vehicle at the scheduled time
- Send parking, gate, or key handoff instructions
- If the condition is heavier than described, we will confirm any price change before starting
- Reply with questions before appointment day

Red flags to check before confirming:
- Biohazard, mold, vomit, or heavy smoke
- Excessive pet hair or sand
- Tight parking, no access, or no safe work area
- Customer expecting stain removal guarantees
- Vehicle larger or dirtier than quoted

- Full name
- Phone number
- Email address
- Vehicle year, make, and model
- Service you are interested in
- Current vehicle condition
- Main problem areas or concerns
- Any pet hair, smoke, stains, spills, or odors?
- Where will the vehicle be located?
- Preferred appointment days and times
- Please send 3-5 current photos of the vehicle
- Access instructions, gate codes, parking notes, or key handoff details
- Are you interested in protection, odor treatment, pet hair removal, or a maintenance plan?
- Please confirm water/electric access if needed and that personal items are removed before the appointment
- I understand the final price may change if the vehicle condition is different than described